1. Acceptance of Terms

2. Services Overview

• Individual Counseling
• Group Workshops
• Career Guidance
• Life Coaching
• Mentoring Sessions
• Online and In-Person Consultations

3. Client Eligibility

• Our primary services are designed for:
  • Adolescents (Ages 12-19)
  • Women
  • Students
  • Parents
• Clients under 18 require parental consent for counseling services

4. Confidentiality and Privacy

• All client information is strictly confidential
• Personal and session details will not be shared without explicit written consent
• Exceptions may include legal requirements or situations involving potential harm

5. Professional Conduct

• Our counselors and coaches adhere to ethical guidelines of psychological practice
• We maintain professional boundaries at all times
• Clients can expect respectful, non-judgmental, and supportive interactions

6. Session Guidelines

• Online Sessions:
  • Require stable internet connection
  • Conducted through secure, private video platforms
  • Client responsible for ensuring privacy during session

• In-Person Sessions:
  • Punctuality is expected
  • Maintain personal hygiene and appropriate conduct
  • No physical contact beyond professional therapeutic interactions

7. Payment and Financial Terms

• Fees are to be paid before or at the start of each session
• Accepted payment methods: Bank Transfer, Online Payment Platforms, Cash
• Session fees are non-refundable except under specific circumstances outlined in our Refund Policy

8. Intellectual Property

• All session materials, resources, and content provided by Solace are protected intellectual property
• Reproduction or distribution without written permission is prohibited

9. Liability and Disclaimer

• Solace provides guidance and support but is not a substitute for medical treatment
• Clients are responsible for their personal decisions and actions
• We recommend consulting medical professionals for clinical mental health conditions

10. Technology and Communication

• Clients must provide accurate contact information
• We are not liable for communication failures due to technical issues
• Preferred communication channels: Email, WhatsApp, Phone

11. Consent and Acknowledgment

• Understanding of service limitations
• Voluntary participation
• Commitment to active engagement in the therapeutic process

12. Modifications to Terms

• Solace reserves the right to modify these terms at any time
• Changes will be communicated via email and website updates
• Continued use of services implies acceptance of updated terms

13. Termination of Services

• Client repeatedly violates professional boundaries
• Demonstrates threatening or inappropriate behavior
• Fails to adhere to session guidelines

14. Governing Law

Contact Information

• Email: jainrinku2177@gmail.com
• Phone: +91 98683 26454
• Address: New Delhi, India