Refund & Cancellation Policy
At Solace – Empowering Minds, we strive to provide a nurturing and professional environment for all our clients. Your satisfaction and well-being are our top priorities. Below is our refund and cancellation policy to ensure clarity and transparency regarding our services.
Cancellation Policy
- Cancellation requests are accepted if made within 12 hours of placing your order. However, once the course has started or live classes have commenced, we cannot entertain cancellation requests.
- Special promotional offers are exempted from cancellations. These offers may be tied to specific occasions or exams and are non-refundable.
Refund Policy
- Refunds are only processed for accidental double payments on the same course. Please verify your transACTions to avoid this issue.
- We recommend watching our demo videos before purchasing a course to ensure it meets your expectations. SOLACE is not responsible for dissatisfaction after course purchase.
Additional Notes
- If there are technical difficulties on our end that disrupt your access to the course, we will provide the necessary assistance or a replacement course.
- Any changes or updates to the course structure or content will be communicated to you in advance.
- For any questions or concerns regarding our policy, please reach out to our dedicated customer support team, and we will be happy to assist you.
Thank you for choosing Solace – Empowering Minds. We look forward to supporting you on your journey to emotional well-being and personal growth!
Our refund and cancellation policy is straightforward, ensuring fairness and clarity in all interactions.